Customer reviews of Ince Blundell Garages

By Stephen G on 03 August 2020 | Purchase not verified

It was a pleasure to deal with Matthew & Mark who were very helpful and understanding they had a no pressure and open approach to selling the car , unfortunately we never got chance to complete the purchase due to my Son being shafted by his insurance company We will be returning to Ince Blundell in December when we can choose a new insurance provider. Thanks, Steve

By Michael C on 30 July 2020 | Purchase not verified

Saw a car advertised so called them up, spoke to someone about it, i asked if they could do a deal for cash, he said he could know it down, so i said great, i will come view it the next day. next day i went there, a bit of a drive to get there, looked at the vehicle, asked about the discount, the sales man said they could not do deal on that car as i had spoken to someone else who got mixed up with the cars even though i had described the vehicle in question. Needless to say i was not happy after getting there to find out i had wasted my time!!

Reply from Ince Blundell Garages on 30/07/20

Hi michael. Mathew here, I am one of the owners. It was myself who you spoke to. Listen I am more than happy to take the blame. You phoned up and asked about the grey astra for over £5000 and we have 2. For some reason I presumed it was the one we had for £5295 and I did tell you the reg of that car in question and you agreed (however it is not for u to know the reg). However it is complete my fault, I should have been more specific. You seemed a nice guy in our conversation, so I am sorry to have messed up and wasted your time. I would be more than happy to reimburse your fuel and tunnel money that I have cost you. If you would like to get in touch I’m on 0151 929 3700.

By Ciaran M on 18 March 2020 | Purchase not verified

I bought a fantastic car at a fantastic price and I had a really good experience. I love my new car and it was a great experience. They were available and flexible and went out of their way to help me with the car. Noticed a few minor issues with the car, just driver convenience things, and they had them sorted for me asap so now I'm just very happy with my car. It feels brand new. I'll definitely look here when the time comes to replace my car but I dont think that will be soon as it was a really good find.

By Colin H on 04 March 2020 | Purchase not verified

Bought a Hyundai i10 over the telephone from the Isle of Man in January '20! Came over to collect it and it was exactly as described. Very good little car, very pleased with the purchase.

By anthony C on 18 January 2020 | Purchase not verified

could not fault the service i received customer care was impeccable. no pressure ,no hassle would reccomend them to anyone looking for a new car without hesitation i am delighted with my purchase and regard matthew paul and colleagues as friends who went out of their way to ensure i was satisfied will only do business with them in the future

By Phill A on 17 November 2019 | Purchase not verified

Brilliant ! Mark looked after us ! He will look after you as well ! If you’re looking to buy a used car I would highly recommend Ince Blundell Garages, they have such a comfortable environment and so much quality stock it was a pleasure from start to end and most importantly me Mrs is happy 😃

By Becca N on 26 October 2019 | Purchase not verified

Can't recommend this garage highly enough. We didn't get the hard sell at all, and when an unforeseen issue arose with the car we bought (which can always happen with a second-hand car) it was sorted quickly and efficiently to our satisfaction. The RAC Warranty and Breakdown cover which came with the car were also very reassuring. Many thanks!

By Emma J on 07 June 2019 | Purchase not verified

Best garage I have ever bought a car with. Really helpful, the car I bought has had a few issues (unknown to them obviously) and they’ve been really good with contacting me, keeping me updated, getting to the bottom of the problem. Super friendly and the salesman didn’t make me feel under pressure to buy the car in the first place. It’s hard to find a car garage who doesn’t just want you to drive away and wash their hands of you and the car but this couldn’t be further from the truth with the team at Ince Blundell.

By paul L on 08 November 2018 | Purchase not verified

I recently bought a Mondeo from this dealer. i dealt with Mathew and his dad bob what a pleasure to deal with not pushy no hard sell gave me time to think over if I wanted the car.Everything I asked for they did .They sold me a lovely car I would certainly buy another car from this dealer.

By Terri W on 28 November 2017 | Purchase not verified

Found this garage via autotrader and rang up to make an appointment to view 3 different cars. Excellent customer service, the sales chap was really helpful and gave some great advice. We are really happy with our new car, highly recommended this place!

Reply from Ince Blundell Garages on 30/11/17

thank you for your kind review and for your business