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Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Amelle Ra
Ince Blundell garage is great! The staff especially Matthew and Paul are very friendly, honest, conscientious and take good care of their customers. I would recommend this garage to anyone and everyone! Thank you for your great service!
deanna
I bought my first car from them at a good price and i love it, all queries were sorted by the time that i picked it up. I had a little issue with it (normal car problems) and they were incredibly helpful and kind when i was flustered. They got it sorted extremely fast, i would recommend to anyone.
Vicki Robey
Excellent service, great customer service. Couldnt ask for better
Lynne Owens
I have bought two cars from Ince Blundell garage and would be very happy to go back to there again. They are really helpful and do there level best to get the right car to suit you. Genuine, nice guys.
neil garstin
Just a brilliant company...I felt valued, and the customer service is second to none 10/10... I had an issue with my windscreen when i got home and they were very helpful in assisting me in getting it replaced...Buy with confidence....you will be looked after...Thanks Matthew
peter bayliss
Great garage and so helpful and considerate. Matthew and Mark are so obliging. You can buy with confidence from this family run garage. The mechanics there are also very proficient and thorough.
Carl Donaldson
Good Customer Service experience from Matthew and team when buying a first car for my son just ahead of his birthday. Recommended.
Dan Jackson
I can't speak highly enough of this dealership and have no hesitation in recommending this business.

The owners are a lovely family that I have known for a number of years and would class as friends.

The cars they sell are all of good quality and have been great value for money for my family and I. On the one occasion my father in law had a minor issue (his error) they went over and above to resolve the issue for him.
Denn Cannon
Peace quite and wet day
Donna Halsall
I bought a car from here recently and I've got to say the service I received was excellent so much that I told my brother about it and he went and bought a car also and neither one of us have had any trouble with our cars, some car sales places are a pain when the sales ppl come over to you asking you loads of questions and your thinking just go away if I'm interested or need advice I'll come and find you, but not here they leave you to have a good look round and then when you have found one they are there to answer all your questions my car I bought the air con wasn't working so I phoned them and they asked me to bring it back which I did they had a look straight away and found the problem next day I got it back all fixed an nothing more to pay excellent garage and cheap as chips
Paul Stanmore
Easy access good shop, cheep petrol, an if tired u an Park up for a few hours
Dan Kelly
Brilliant dealership, car was lovely staff were very helpful and made my purchase easy.
Paul Dunbavin
I had a great experience buying my car from Ince Blundell Garages. From the moment I pulled up to look around at the great selection of cars I felt like I was in safe hands. Mathew and his team really cared about me and my requirements and was able to provide me with exactly what I was looking for at a great price. I will definitely be back in the future and would recommend to all.
I just did
We were welcomed by Mark when we came to view and test drive a black insignia we had spotted on the website, no pressure sales you are free to have a good browse around the cars and test drive etc.

Mark was very accommodating and very communicative along the way. Excellent service levels, we bought the car and we are delighted with it so we would definitely keep in mind Ince Blundell for any future purchases.
darren walsh
Great cars
Jon Jessop
Brilliant as always
Becca Nelson
Can't recommend this garage highly enough. We didn't get the hard sell at all, and when an unforeseen issue arose with the car we bought (which can always happen with a second-hand car) it was sorted quickly and efficiently to our satisfaction. The RAC Warranty and Breakdown cover which came with the car were also very reassuring. Many thanks to Mark and Matthew!
Ollie Moir
Mark was great throughout. Helpful and not pushy, lets you make the decisions. Also when I had problems, they were more than happy to help! Highly recommend
Ray Dobson
Great priced car good value
MR CHADZ
The staff who saw to us were very helpful
Sarah Mottram
Bought lovely car, great price, great service from Mark and Paul, thank you! Would buy a car from here in a heart beat. Will use from now on. Recommend highly.
P Williams
Excellent service
Nicholas Goss
Want can I say about the service? First class all the way. Friendly staff and great service. I've had body work done on one car and bought another. Simple and straightforward. I bought a Fiat Punto from these guys and can't be happier. I asked for a small economic car for the wife and what did I get? That's right a small economic car that didn't break the bank but looks a million dollars.
Sarah Williamson
Really happy with the customer service - the staff went above and beyond to help me find the right car. Overall, very satisfied and love my new car.
kathy foster
This garage is a little gem. They go above and beyond from the sales right through to the after sales.
I can't recommend this garage enough. I'll definitely be returning when it's time to replace my car.
5 * and some from me.
The big main dealer car showrooms could learn a lot from this family busines .
Arek Hofman
Great place.
Darcy M
Bought a car from here after having an absolutely disastrous experience with a different dealership and have been very happy with the service and the vehicle. There were a few things that needed fixing before the car was ready for me to pick up and they kept me updated on progress. A few weeks after I got the car home there were some issues with the engine but they made no fuss about fixing it and it's run perfectly since - they even offered to drop the car off at my house for me when it took a couple of days longer to fix than expected!
Carol Hannah
Great customer service.No pressure was allowed to browse. Bought a lovely car at a good price. I was kept informed and able to pick up the car once everything was sorted.
Mike Highton
Great service
Tina Stanier
recently bought a car from here, great customer service, helpful and friendly staff
David Tinniswood
The salesman, Mark, could not have been more helpful when 12 months ago I decided to change my old Mondeo for a newer model. After two weeks my new car developed a blocked fuel line which was quickly resolved by the mechanic, Paul, A short while later, the car developed a flat battery, which turned our to be a short circuit. Once again, Paul was on hand to sort out the problem. This took a bit longer to resolve but Paul is not a guy to be beaten by a troublesome car. The garage kept me up to date as the work progressed. Neither of these problems could have been foreseen and since they were resolved (almost a year ago) the car has run perfectly. When I decide to change the car again, this salesroom will be the first one I will visit. Not being a main dealer in a particular make, the range of cars on sale is vast and I would be very surprised if there was not a car there to please most people.
Mark Mckenna
Got a great car for a really reasonable price, no messing and no pressure from the salesman, just let me look at a few cars, take a test drive and even go away and consider it before a quick sale with no fuss or attempts to upsell.
David Marshall
I recently bought a quality, well presented, great priced, low mileage car from this garage. It was a really easy pressure free experience. Mark, the salesman couldn't have been more polite, helpful and knowledgeable regarding the car I bought. I live a distance away from the garage, I
travelled to the nearest train station where Mark met me taking me swiftly on to the garage, now how good's that!

The after sales service if needed is excellent so buy with confidence, I fully recommend this garage to buy from, I would buy from this dealer again without doubt, thanks again Mark and the team,

Best regards,

Dave M
Malcolm McG
Best Cars, Best Price, Best customer service. See why and read me experience below this week.

The garage was recommended by my sister who'd earlier this year bought her car at this garage with great price and low mileage.

I myself live over 40 miles away, but went online reviewed the current stock. Found a car with low mileage and a great price so I called the garage and put a very small holding deposit down till I could go and review the car as they do sell very quickly I noticed while searching online. A week later went to see the car and it was as good as the picture and description on the web site. I bought the car, but a few weeks later a lightbulb issue came up on the dash. Yes sounds simple, but wasn't I called the garage they asked if I could go in to sort the fault out. Depending on issue and how long to fix it they said that they would give another car to use due to were I lived. Paul the mechanic due to the fault with permission from Mathew agreed to swop the whole headlight instead of messing around. The fault wasn't down to these guys as it could happen at anytime, but they reacted "BRILLIANTLY to get it resolved and myself back on the road ASAP".

So once again after working for a few hours getting my car back on the road thanks Paul, Mathew, Mark.

Thanks Please visit website am sure you will buy I've recommended to all my contacts if looking for a good quality car at fantastic prices.
Neil Lang
Excellent service from starting to finishing the deal. Always kept upto date. Very pleased with my vehicle. Highly recommend and will use again. Thanks to everyone. 10/10.
Alan Glover
Bought a low mileage Focus a few months ago, very happy with car. Developed a minor fault and I contacted the garage . Took car in as arranged and they fixed it without any fuss or bother, no problems since. Excellent customer service, highly recommended.
James Lowe
Decent guys. Helpful, just didn't have the car we wanted. Positive experience
Mir S
Awesome place.
Ronnie Lyon
Not bad prices for cars
SIDNEY COCKBURN
Good place to buy a car
Ian Crawford
Salesman was polite and easy to deal with. Travelled from Scotland to pick a car up and they've put half tank of fuel in it for my return journey as a good will gesture. Never bought a car easier!
sarah parks
Absolutely amazing garage and staff helped me out so much x nothing is to much for them and I really wouldn't go anywhere else when I buy my next car thanks so much guys x HIGHLY RECOMMEND!!
Alan Hood
No pressure salesman, very happy with the car we bought, any small problems sorted, recommended car dealer
chris sykes
Excellent service and a good selection of vehicles for sale,so good I bought one !
Leah Ryder
I never normally do reviews but i thought i had to ! I would definally recommend this garage they was so helpful , I forgot the man's name who sold me my car he works there sunday ! he was so lovely and helped me get the right car ! I am so made up with the service he gave me and helped me get my dream car I got a white fiesta 09 and I don't think i will ever part with this car now and if I did I would always go to that man and that gararge ! I wish I new his name ! My car is imaculate and was a reasonable price and runs lovely ! I would always go here for my cars from now on! I have found a garage for life definally recommend ! Really happy with my car and the way it runs also very happy with the man who sold my car he was so lovely could not ask for a better garage I would give this 100 out off 100 , thankyou so much, with having a small baby this car was ideal I cannot thankyou enough I love my car and that's down to you
Ayub Moosa
Bought a merc from here. Nice guy to deal with
Phil Rice
Looking to buy a used value for money vehicle, go and speak with Mathew or Mark who will look after you
Tony Owen
Bought a car from this garage and can't fault their service. The car drives perfectly, not had any issues and it was refreshing to deal with decent genuine people there. Great after sales service too. Highly recommend and will be using again.
Ryan Hurst
I can honestly say that I have never bought a car from anywhere else! Always an easy experience from start to finish, no hassle, thanks to Matthew's knowledge and professionalism. Great pricing with good customer service and aftercare. Very trustworthy. A pleasure to do business with. I will recommend to friends. THANK YOU
Paddy Moore
Great garage. Found exactly what we were looking for. Really helpful and informative regarding the sales process, the new car and the part ex. Hope to buy from here again in the future. Thanks very much!
Terri Wright
Excellent customer service really happy with our new car, highly recommended! *****
Allan Radford
Picked up our Fiesta today could not fault service the extras we asked for where supplied no problems at all would certainly recommend this company Thanks again to Mark for all his help Allan & Family
Brian Lion
Just bought a car from Ince blundell garage. Very happy with purchase. Very impressed with the cars on display all excellent condition. No pressure at all given all the time needed to look at cars interested in lets you have good look at the car. Matthew a pleasure to deal with very informative and courteous. Makes all the difference being a family firm not a franchise. Would recommend them 100% would certainly buy again from here. Car was valeted before pick up and is a credit to the team at ince blundell. I am very happy customer.
JONATHAN WILLIAMS
Good cars at good prices bought a astra was really helpful
JohnT48231
Excellent service and good quality vehicles. The car I purchased was advertised with a 12 month MOT which had not been done at the time, I wanted to take the car the same day (still had valid MOT) as I needed it ASAP. This was not a problem and I took the car back a few weeks later for its MOT.
Debbie Castle
I got a great deal and the service from start to finish from mathew, bob and paul was great. would highly recommend this garage. Its very professional and has a relexed, no pressure approach. thank you once again.
vichlo All
Fantastic service. Got a decent price for my old car and absolutely over the moon with my new car. A big thankyou to Matthew and Paul who went out of their way to help and for making the car buying experience pleasurable. I have already recommended you to friends and look forward to doing business again in the future. Thanks again
Alan Collins-murphy
Just recently bought a car from this garage and I have to say how very helpful and friendly the staff were. Its family owned and they could not do enough to make sure everything was correct. Mathew who owns / runs the garage with his family was especially helpful. I would recommend you check this garage out when looking for a car.
Adam Jefferrson
Brilliant car, amazing value, helpful an honest staff who leave you to it and don't force a sale.
Tom Williamson
Nice and friendly buying process good quality cars and excellent after sales. Will return
Lisa Gawthorne
Bought a car from this garage in October and I have to say from the first initial phone call to the test drive, the sale and after sales service, the salesman was excellent. Very friendly garage with top notch service that other garages could learn a thing or two from.
Maureen Potts
I have had several cars from this garage. They have always been very honest and professional and my cars have been excellent. i will go back there when I next change my car
Iain S
Went over today the 23/01/2021 to collect my new Ford Focus from this garage absolutely great service the car is really lovely was a nice drive home to wales the sales man was really pleasant and helpful would definitely recommend them and will be going back again

David W
Hight recommend buying a car from here. Made me and my family feel welcome the moment we arrived. No pressure and happy for me to look at the cars I was interested in. Bought 2013 mondeo at a good price and fantastic condition. This garage then comes with the added bonus of the after sales care. Any issues I had weeks after and they we're happy to look into it and resolve it very quickly. In these unprecedented times having the reassurance of buying a quality car and bonus of such good after sales I can only recommend that you look here 1st.

LAWRENCE C
Bought a Ford Fiesta from this garage. It had an after sale problem with the electric mirror. They booked it in immediately and replaced it within a day. They have provided an excellent car and more importantly backed up by a marvellous no quibble after sales customer care. If you want great customer care this is the garage to buy your next car from!

Neil G
Very friendly and were so helpful. Will buy again..Brilliant little car. Buy from them with confidence you will be looked after...

Barry C
I purchased a car from this garage for my son during the lockdown period. I cannot emphasise enough how helpful, caring, professional and reliable the whole team were. Lead of course by Mathew the owner. we had the misfortune to have a problem with the steering on the car and although, just out of warranty they took the car in and have fitted new parts at considerable cost to the garage and not asked for a contribution from us. I would have absolutely no hesitation in recommending this garage to anyone who is looking for a used car.

Wendy B
I had spotted the car I wanted on the website and when I arrived to look at it I was given given the keys straightaway so I could check the interior out and offered a test drive there and then. Nothing was too much trouble for Mark and the team, price was agreed and the promise that the bonnet catch, that was catching a little would be remedied when I picked the car up. The car was ready for collection early and as promised it was ready to go, bonnet catch fixed and freshly washed. I couldn't be happier with the service I received and would highly recommend a visit if you are looking for a great secondhand car at a brilliant price.

liam N
boss garage, fair prices and no pressure to buy anything your not interested in ,asked for the car the be delivered and even though they was rushed of there feet stuck to the plan and had the car delivered on time would deffo recommend

John M
Best garage I've ever been too for service and experience. I needed to replace my 3 door Corsa for a 5 door car due to personal circumstance. So I went down to browse at the vehicles they had on offer and Mark was extremely helpful, Ince Blundell Garage are not pushy like other garages I have been too and cannot do enough for you! Came away with a Ford Fiesta that drives superbly and has been MOT'd and serviced prior to me collecting, if I ever come to have to have another car, I will definitely recommend Ince Blundell Garage!

Stephen G
It was a pleasure to deal with Matthew & Mark who were very helpful and understanding they had a no pressure and open approach to selling the car , unfortunately we never got chance to complete the purchase due to my Son being shafted by his insurance company We will be returning to Ince Blundell in December when we can choose a new insurance provider. Thanks, Steve

Ciaran M
I bought a fantastic car at a fantastic price and I had a really good experience. I love my new car and it was a great experience. They were available and flexible and went out of their way to help me with the car. Noticed a few minor issues with the car, just driver convenience things, and they had them sorted for me asap so now I'm just very happy with my car. It feels brand new. I'll definitely look here when the time comes to replace my car but I dont think that will be soon as it was a really good find.

Colin H
Bought a Hyundai i10 over the telephone from the Isle of Man in January '20! Came over to collect it and it was exactly as described. Very good little car, very pleased with the purchase.

anthony C
could not fault the service i received customer care was impeccable. no pressure ,no hassle would reccomend them to anyone looking for a new car without hesitation i am delighted with my purchase and regard matthew paul and colleagues as friends who went out of their way to ensure i was satisfied will only do business with them in the future

Phill A
Brilliant ! Mark looked after us ! He will look after you as well ! If you're looking to buy a used car I would highly recommend Ince Blundell Garages, they have such a comfortable environment and so much quality stock it was a pleasure from start to end and most importantly me Mrs is happy

Becca N
Can't recommend this garage highly enough. We didn't get the hard sell at all, and when an unforeseen issue arose with the car we bought (which can always happen with a second-hand car) it was sorted quickly and efficiently to our satisfaction. The RAC Warranty and Breakdown cover which came with the car were also very reassuring. Many thanks!

Emma J
Best garage I have ever bought a car with. Really helpful, the car I bought has had a few issues (unknown to them obviously) and they've been really good with contacting me, keeping me updated, getting to the bottom of the problem. Super friendly and the salesman didn't make me feel under pressure to buy the car in the first place. It's hard to find a car garage who doesn't just want you to drive away and wash their hands of you and the car but this couldn't be further from the truth with the team at Ince Blundell.

paul L
I recently bought a Mondeo from this dealer. i dealt with Mathew and his dad bob what a pleasure to deal with not pushy no hard sell gave me time to think over if I wanted the car.Everything I asked for they did .They sold me a lovely car I would certainly buy another car from this dealer.

Terri W
Found this garage via autotrader and rang up to make an appointment to view 3 different cars. Excellent customer service, the sales chap was really helpful and gave some great advice. We are really happy with our new car, highly recommended this place!

Rob S
I was recently looking for a particular spec of Ford Focus and Ince Blundell Garage had exactly what I was looking for. I rang M up and arranged to go over on the Sunday afternoon. Although it was near to closing time, Mark kindly waited for me to arrive and following a test drive we agreed the price and part-ex. Two days later and we collected our car. It was fully valeted, MOTd and ready to go exactly as arranged. The full service history included all of the bills since new, a real bonus as its always good to get a feel of the cars history and ownership. Since then , just 4 weeks ago, I have done over 2500 miles and the car is living up to expectations. Seriously chuffed to bits and M couldn't have been more helpful.

Wayne C
After an unpleasant experience with another dealer, it was a pleasure to deal with Ince Blundell. Honest, trustworthy and true to their word. Can't fault them, and I'm quite picky.

Darren Whalley
I am writing this review somewhat unusually after returning a car to the garage.
Last Sunday, 21st of February my wife and I collected the car we had purchased for my wife after first reserving it online.
As the garage was studiously following the current government guidelines with regard to the 'click and collect' purchasing of a car we were unable to test drive the car prior to purchase.
Unfortunately over the next 3-4 days despite desperately wanting to, my wife was unable to settle with car for a number of reasons... this was not due to any faults or issues with the car itself but it was not the right car for her.
We initially contacted Mark, the salesman who had dealt with the purchase and I explained our problem. After initial discussions Mark spoke to Matthew, one of the garage owners who agreed to phone me at home despite him being away from the business at the time. After chatting to Matthew about our issue he agreed to take the car back for a full refund which we did the next day.
Throughout both the purchasing and subsequent returning we were treated with courtesy, professionalism and respectfully, I would highly recommend this garage and team despite the fact on this occasion we did not end up with a car.
Many thanks to Matthew and Mark, we would not hesitate to return in the future!!
Demi Lloyd
I purchased a car from this garage and genuinely could not be happier with the customer service I received. I work in the community and require a reliable car to carry out visits. Matthew and other members of staff were extremely professional and helpful. It is very difficult sometimes to find genuine car sales as I have experienced in the past, so it has been a pleasure to buy from a professional company who were happy to answer all my questions before and after purchase. I would recommend Ince Blundell to anyone looking for a reliable and trustworthy sales company. Thanks again :-)
Paul Goulbourne
Nice clean place, nice staff